Shipping policy
Shipping to the Contiguous United States:
Prices shown on FibraMent.com include FREE FedEx Ground Shipping on orders of $50 or more to addresses within the contiguous United States. Orders generally ship from our factory within 1 β 3 business days after receipt of the order. Typical delivery is then 1 - 5 business days after leaving our factory. You will receive a confirmation email with tracking information on the day your order ships.
Commercial Stones Requiring Freight Shipping:
Certain larger commercial baking stones require Less-Than-Truckload (LTL) freight shipping. For these products, standard freight delivery to a commercial address with an accessible loading dock is included in the listed price.
Additional shipping charges may apply for residential deliveries, liftgate service, or other special delivery requirements. If additional charges apply, we will contact you to confirm the cost before processing your order.
Delivery times for LTL freight shipments may vary depending on the destination and freight carrier.
US Postal Service and PO Box Deliveries:
If you require us to ship to a PO Box or if you request that we ship your order via U.S. Postal Service (whether itβs to a street address or a PO Box), there will be a $15 per carton fee. Please note that depending on order size, a shipment may contain multiple cartons.
Shipping to Canada:
All FedEx Ground shipments to Canada will include a $35 fee per carton. Please note that depending on the order size, a shipment may contain multiple cartons. You will receive an email if additional shipping fees are required prior to the order being processed. Orders generally ship from our factory within 1-3 business days after receipt of the order. You will receive a confirmation email with tracking information on the day your order ships.
Other Shipping Requests:
Click here for our Request a Quote Form if you need a price quote for shipping charges for delivery outside of the contiguous United States, or for next-day or second-day delivery.