Contact us, We want to hear from you.

Call Us

708-478-6032,
Weekdays from 8AM-5PM CT

Fax Us

708-478-6041

Write to Us

FibraMent® by AWMCO
11560 West 184th Place
Orland Park, IL 60467

Check out our FAQs.

The most common questions are answered there.

Email Us

Please complete this form if you have a question or comment about our baking stones.

Use our Request a Quote form if you need a price quote for a custom stone or larger commercial stones, for shipping charges for delivery outside of the contiguous United States, or for next-day or second-day delivery.

WARRANTY INFORMATION

All FibraMent stones are backed by a 10-year warranty against defects in materials and workmanship.

TERMS AND CONDITIONS

We accept Visa & MasterCard.

All prices on FibraMent.com are in U.S. Dollars.

For international shipments, the buyer is responsible for any import duties, taxes, fees and brokerage charges.

There is a $10 per stone fee for trimming a standard sized stone down to your desired size.

7.75% sales tax will be applied to Illinois deliveries.

All sales are final.

SHIPPING INFORMATION

Shipping to the Contiguous United States:

Free FedEx Ground shipping; orders generally ship from our factory within 1 – 3 business days after receipt of the order. Typical delivery is then 1 - 5 business days after leaving our factory. You will receive a confirmation email with tracking information on the day your order ships.

If you require us to ship to a PO Box or if you request that we ship your order via U.S. Postal Service (whether it’s to a street address or a PO Box), there will be a $15 per carton fee. Please note that depending on order size, a shipment may contain multiple cartons.

Click here for our Request a Quote Form if you need a price quote for shipping charges for delivery outside of the contiguous United States, or for next-day or second-day delivery.

PROMOTIONAL INFORMATION

Promotional codes can’t be applied to previously placed orders.

Only valid on FibraMent.com

Not transferable or redeemable for cash or credit

PRIVACY POLICY

We will not sell, rent, trade, give, disclose or otherwise share any information regarding your order with any third parties except as necessary to process this order or if instructed to by a court of law.

We use the information you supply to process your order.

We will e-mail you a confirmation when your order is placed and when your order is shipped.

We will also contact you if there are questions regarding your order.